Frequently Asked Questions

No — every piece is custom-made based on your vision.

It usually takes 2–3 weeks depending on the design and production schedule.

Yes, a 30% non-refundable deposit is required to begin any custom order.

Absolutely. We provide a 3D CAD render for your review and approval before production begins.

Yes, we ship both within Canada and internationally.

Because each piece is uniquely made for you, all sales are final.

Yes — we offer complimentary repairs and resizing for all jewelry made by Kayl Jewelers.

Yes — all Kayl Jewelers pieces come with a lifetime warranty covering craftsmanship and structural integrity.
(This does not include loss, theft, or damage caused by improper use.)

Every piece is proudly made in our atelier with precision, care, and craftsmanship. We design and produce all our jewelry in-house to ensure the highest quality.